Exchange, Return and Refund Policy

Our products are sold using the SaaS (Software as a Service) model. This means that under NO circumstances will you receive any physical item, not even an access code for any product. Therefore, for all products, we emphasize the importance of verifying that your email address is correct before proceeding with the purchase, as your license will be sent to that email address.
SaaS products cannot be cancelled or refunded, and by purchasing from us you are automatically accepting this condition.

Does this mean there's no warranty?
Our team values the transparency of our services and we provide assistance for their use (and we will explain further).
(How to proceed in case of problems is described below). However, a SaaS product is considered...
as an intermediary for digital services, that is: when you buy and pay for a product from our website,
You become the owner of a license that has costs associated with its creation, which are not refunded by the provider precisely because of the SaaS model.

But what about the right of withdrawal under the Consumer Protection Code?
A SaaS product is an intangible product, meaning it has no physical form. The premise of the Consumer Protection Code (in article 49) is that the consumer should be released without charge from a product or service, provided that it restores the supplier to the condition it was in before the sale.
And since the licenses we sell are unique, tied to the consumer, and generated upon payment by the consumer, there is no way for our store to be reimbursed for the cost of generating the license.

So, if I buy from you, don't use it, and then sell it, can I do that?
YES! That's the main point. We can't cancel a purchase once it's been made, but once a license is acquired,
You have the freedom to do with it whatever you want! And you can even sell it for a higher price than you own.
He paid us, there's no problem at all!